Terms and conditions

Each order sent constitutes an offer to purchase the products.

Orders are subject to the availability and discretionary acceptance of the Owner.

Each order request made will become an order only after having received the order confirmation by e-mail which is subject to the payment of the product price and the cost of shipping according to the site's methods.

The Company reserves the right to revoke the order within 15 days of the effective execution of the payment.

In these cases, the Company will refund the amount paid by the Customer without any type of increase or penalty.

Orders placed on delivery will be shipped only after telephone confirmation and must absolutely be collected in order not to incur debt collection actions.

Product availability may vary based on requests, therefore they are subject to change without notice

Deliveries will be made according to the methods indicated in the order summary.

They may undergo variations based on the models requested and availability.

In the event of non-collection, the product will be returned to the Company which will refund the price of the product but not the shipping cost which will be charged to the Customer.

Right of withdrawal

In case of purchase of products or services on Di Franco, the user has the right to withdraw from the contract without indicating the reasons, within 14 days. The withdrawal period expires after 14 days from the day on which the User or a third party – other than the carrier and designated by the User – acquires physical possession of the goods. To exercise the right of withdrawal, the User is required to inform the Owner of the decision to withdraw through an explicit declaration sent to the contacts indicated.

The Customer may decide to withdraw from the contract within 14 days of delivery of the goods.

In this case he must return the goods to the customer in the same condition and in the same state in which they were delivered.

When the goods are delivered to the Company, the refund of the product price will be made including shipping costs subject to successful completion of the quality control carried out by the Company

All products are covered by a 24-month warranty from the date of purchase of the goods.

To exercise the warranty right, the Customer must send an e-mail to the Company indicating the order number and an accurate description of the defect (it is advisable to also attach photographic material).